Frequently asked questions
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Ordering
How do I place an order? ▾
Create an account, browse products, tap "Add to cart" on any item, then go to your cart and complete checkout with your delivery address.
Do I need an account to browse? ▾
No. You can browse the entire catalog without signing in. An account is needed only to save a cart or place an order.
How do I share a product with friends? ▾
On any product page tap the green WhatsApp "Share" button — the product image, name and price open ready to forward.
Payments & pricing
What payment methods are accepted? ▾
Right now orders are placed online and our team contacts you to confirm payment (UPI, bank transfer, or cash-on-delivery wherever available). Online payment integration is coming soon.
Are the prices fixed? ▾
Listed prices are wholesale rates. For bulk enquiries please use the Contact page — we offer slab-based discounts.
Delivery
Where do you ship? ▾
We ship across India. Local Ludhiana deliveries are usually same-day; outstation orders go via partnered courier.
How long does delivery take? ▾
Within Punjab: 1–3 working days. Rest of India: 3–7 working days depending on courier service.
Returns
Can I return an item? ▾
Returns are accepted within 7 days of delivery for unworn, tagged items with the original packing. Contact us first via the Contact page or WhatsApp.
What if the product is defective? ▾
Send us a photo within 48 hours of delivery via the Contact page and we will replace it or refund.
Account
I forgot my password. ▾
Please contact us with your registered email/phone and we will reset it. Self-serve password reset is coming soon.
Can I login with my phone? ▾
Yes. The login screen accepts your username, email or 10-digit mobile.